Monday, February 1, 2016

1839214 - Warning: "No connection to Auditing Data Store from CMS xxx_nn.CentralManagementServer" after pointing auditing database to HANA.

Symptom
With CMS Database (From BI4.0 SP05 Patch 3 onwards) pointing to HANA (Rev does not matter), Audit will not work. From CMC >> 'Auditing', it will show "Warning: No connection to Auditing Data Store from CMS xxx_nn.CentralManagementServer.".


Environment
  • SAP BusinessObjects BI Platform 4.0 SP05 Patch 3
  • HANA Rev 52
  • Linux


Reproducing the Issue
  1. Use SAP HANA as a audit database in SAP BI 4.0.
  2. Login to CMC and go to 'Auditing' section.


Cause
CMS errors show "(AuditDatabaseSubsystem_impl.cpp:160) DBConnectionHolder - (AuditDB) - Caught retryable error with Code 274, Msg: [SAP AG][LIBODBCHDB SO][HDB] General error;274 inserted value too large for column: ( SELECT CASE WHEN 'ALL' <> 'ALL' then ( Table__10."LEVEL_4_NAM  Number of retryable errors on this connection is 1".

In this case Web Intelligence Server was writing an event with a very large detail. For HANA, when the text written to a column is too large instead of truncating it like the other DBMS’s an error is thrown. This is causing the CMS to think there is a problem with the ADS.
The issue has been identified and logged under Problem Report ID : ADAPT01687789


Resolution
The issue is fixed in BI Platform 4.0 Patch5.7 under fix ID: ADAPT01687790


See Also
SAP KBA: 1815203 - Error is received when trying to enable auditing on a HANA Database.


Keywords

Audit, Hana, Linux, ADAPT01687789

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