1868289 - Unable to start the BusinessObjects Enterprise XI 3.1 services after migrating the CMS Database from Oracle 10G to Oracle 11G

Symptom

Unable to start the BOE services after migrating the CMS database from oracle 10g to oracle 11g

Environment

• SAP BusinessObjects Enterprise XI 3.1
• Solaris 10 (SPARC)
• Oracle 11G

Reproducing the Issue

1. Migrate the CMS database from oracle 10g to oracle 11g
2. Launch the ./startservers script
3. The boe services won't be started

Cause

The oracle 11g client is on 64 bits.

Resolution

As BOE 3.1 is a 32 bits architecture, the oracle client 11g must be on 32 bits.

Keywords

oracle,32its, cms, migration, xi 3.1, sia not started, unix

Header Data

Released On	09.06.2013 13:46:28
Release Status	Released to Customer
Component	BI-BIP-DEP SBOP Web Application Deployment, Wdeploy
Priority	Normal
Category	Problem