2266425 - ISR reference number on the Accounting tab is not generated in Invoice.

Symptom

In Switzerland localization version, when you add an A/R invoice, the ISR reference number on the Accounting tab is not generated.

Reproducing the issue

Prerequisites:
SAP Business One, version for SAP HANA is used and the following prerequisites for the correct ISR generation have been met:

1. The ISR Calculation field is flagged for the document currency under Administration-> Setup-> Financials-> Currencies.
2. The Business Partner (customer) code (OINV CardCode) is numeric and its length is six(6) digits or shorter.
3. In Business Partner Master Data Window, on the Payment Run tab, the House Bank details are specified, including the ISR Biller ID.
4. The document number length (OINV.DocNum) is eight (8) digits or shorter.

Scenario:
Create an A/R Invoice by selecting the customer mentioned in step 2 above.
Expected Behavior:
In the A/R Invoice, the ISR reference number on the Accounting tab is generated.
Actual Behavior:
In the A/R Invoice, the ISR reference number on the Accounting tab is not generated.

Cause

Application error

Solution

SAP intends to provide a patch or patches in order to solve the problem described. The section Reference to Related Notes below will list the specific patches once they become available. The corresponding Info file of the patches in SAP Service Marketplace will also show the SAP Note number. Be aware that these references can only be set at patch release date. SAP will deliver patches only for selected releases at its own discretion, based on the business impact and the complexity of the implementation.

Other terms

missing, incorrect, no data, ESR, Einzahlungsschein mit Referenznummer