2223354 - Error: Check the server name and instance ID when trying to open Lumira document based on HANA connection

Symptom

• Error: Check the server name and instance ID when trying to open Lumira document based on HANA connection
• Unable to open the saved Lumira document from Lumira Desktop based on HANA connection

Environment

SAP Lumira 1.28

Reproducing the Issue

1. Create a new document connecting to HANA system(HANA system is multi-tenant)
2. Connect making use of Port number in Instance/port no.
3. Save the document locally.
4. Open the Lumira documents and it pops up logon box with error: Check the server name and instance ID

Cause

The multitenant database containers (MDC) introduced with HANA SPS09 are not supported with Lumira.

Resolution

• SAP Lumnira 1.28.5 and higher now supports multitenant database containers.

• NOTE: SAP Lumira 1.29.2 has the following issue:

It is not possible to refresh or save to Hana as the save / refresh dialog only allows for 2 digits in the port / instance number. This issue has been escalated for a fix in a future Lumira Service pack.

Keywords

multi tenant HANA system, instance or port number, refresh, save