1549631 - Canada Address Input as French but address outputs in English - Data Services

Symptom

• Address contains French on Input but outputs in English.
• Colombie-Britannique becomes British Columbia.
• Output Language is set to French or Preserve.

Reproducing the Issue

Process a Canada Address containing “Colombie-Britannique” for region with the Global Address Cleanse option Output Language set to French or Preserve.  The output will convert to English translation of British Columbia.

Cause

The Canadian address cleansing engine does very minimal translation to output addresses in French as it depends on the Canada Address Directories to provide the proper translation. The Directories curently only provide limited support for Quebec City.

Resolution

This is working as intended as defined by the Canada Post.  The postal directories define the English as the correct output language and do not provide the French as an option.

Keywords

GAC, BODS, DS XI, DSXI, DS

Header Data

Released On	27.06.2011 19:30:22
Release Status	Released to Customer
Component	EIM-DS Data Services (Use Subcomponent)
Priority	Normal
Category	Problem